How can I reset the placement test or adjust level?

There are two ways to adjust your child’s level: manually select a level or reset the placement test to determine the most suitable starting level.

How to Access Lesson Level Settings

1. Log in to your account using the email address and password you chose during the registration process.
2. Select Family Dashboard.
3. Select your child’s profile the left-hand side of the screen.
4. Select Adjust Lesson Level.

Adjust Lesson Level Manually

Select the relevant program and choose your child’s desired lesson level. Select Change Current Lesson, then confirm your selection.

Reset the Placement Test

Select Reset the Placement Test, highlighted in blue at the top of the screen. Choose the relevant program, then select Reset and Start Over.

Things to Note

• Changes take effect the next time your child enters the program.
• Resetting the placement test removes your child’s level progress, but their golden eggs, critters, house furniture and certificates will remain.
• For school-linked accounts, contact your child’s teacher to request lesson level adjustments or a placement test reset.

There are two options to adjust your child’s level. You can either adjust this manually, or your child can complete a placement test to determine the best level for them to enter the program.

For both options, please follow these steps:

1. Log in to your account using the email address and password you chose during the registration process.
2. Select Family Dashboard.
3. Select your child’s profile.
4. Select Adjust Lesson Level.

Adjust Lesson Level Manually

Select the relevant program, then choose the lesson level you would like your child to start at. Select Change Current Lesson, then confirm your selection.

Reset the Placement Test

Select Reset the Placement Test, highlighted in blue at the top of the screen. Select the relevant program, then select Reset and Start Over.

Things to Note

• Changes take effect the next time your child enters the program.
• Resetting the placement test removes your child’s level progress, but their golden eggs, critters, house furniture and certificates will remain.
• For school-linked accounts, lesson levels are managed by the teacher. Please contact your child’s teacher to request adjustments or a placement test reset.